FAQ
Q: What is Denali Spring?
A: Denali Spring is dedicated to providing innovative water filtration solutions, including PFAS-free and PFAS-eliminating products. Our mission is to ensure cleaner, safer water for your family and the environment. We offer products like advanced water filters and shower filters designed to remove harmful contaminants.
Q: What makes Denali Spring different from other water filtration brands?
A: Denali Spring focuses on removing "forever chemicals" from our water filters like PFAS, along with fluoride, chlorine, and other harmful contaminants. Our products are eco-friendly, easy to use, and crafted with advanced filtration technologies for maximum effectiveness.
Product Information
Q: What types of products do you offer?
A: We sell high-quality water filtration systems, including countertop water filters, whole-house filtration systems, and shower filters. Our products are designed to chlorine, fluoride, and other harmful substances from your water.
Q: How are Denali Spring filters similar to brands like Berkey and Aquabliss?
A: Like Berkey, our water filters provide advanced filtration that removes contaminants while retaining beneficial minerals. Similar to Aquabliss, our shower filters are designed to improve water quality for healthier skin and hair, while also removing harmful chemicals.
Q: Are your water filters tested for PFAS removal?
A: Yes, our water filters are tested to ensure they effectively remove PFAS and other harmful contaminants from your water. Detailed test results are available upon request.
Q: What is the lifespan of your filters?
A: The lifespan depends on the product and water usage. For example:
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Water Filters: Typically last 12 months before the purchase of replacement filters (available here), depending on usage and water quality.
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Shower Filters: Last approximately 6 months or 10,000 gallons of water before the purchase of replacement filters (also available here).
Installation and Maintenance
Q: Are your products easy to install?
A: Absolutely! Our water and shower filters are designed for quick and hassle-free installation. Each product comes with detailed instructions, and no special tools are required.
Q: How do I know when to replace my filter?
A: Most of our filters come with indicators or guidelines for replacement based on usage. If your water flow decreases or you notice changes in water taste or quality, it may be time to replace the filter.
Q: Where can I buy replacement filters?
A: You can purchase replacement filters directly from our website. We also offer subscription services for automatic filter replacements.
Q: How can I contact customer support?
A: You can reach our customer support team via email at support@denalispring.com
Q: Do you offer a warranty?
A: Yes, we offer a 1-year warranty on all our products. If you experience any issues, contact us, and we’ll make it right.
General Questions
Q: Why is PFAS removal important?
A: PFAS are "forever chemicals" that can persist in the environment and the human body, posing serious health risks. Removing them from your water ensures safer and healthier drinking and bathing water for you and your family.
Q: Do your filters remove fluoride?
A: Yes, our water filters are specifically designed to remove fluoride, along with other harmful contaminants, while retaining beneficial minerals in the water.
Q: Are your products environmentally friendly?
A: Absolutely. We are committed to sustainability. Our filters are crafted with eco-friendly materials, and we offer recycling programs for used filters