FAQ
About Denali Spring Marketplace
What is Denali Spring Marketplace?
A curated shop for cleaner living. We make our own shower filters and stainless steel gravity water filters, and we carry natural personal-care and eco-friendly home products from brands we've vetted.
Do you sell other brands?
Yes. Alongside Denali Spring filters, we're adding partner brands that meet the same standard: products we'd use in our own homes. Each product page shows who makes it.
What makes Denali Spring filters different?
Our gravity systems are built from stainless steel, work without electricity or plumbing, and cost less than many well-known stainless gravity systems. The carbon filters are designed to reduce chlorine, PFAS, and other common contaminants, and the Post-Treat filters add a fluoride-reduction stage.
Water products
What water products do you sell?
Countertop gravity water filters in 6-liter (1.6 gal) and 8-liter (2.1 gal) sizes, Complete Combo systems that include fluoride filters, filtered shower heads, universal shower filters, 18-month shower kits, replacement filters, and accessories like the stand and water-level tap.
What's the difference between the standard system and the Complete Combo?
The standard system comes with two activated carbon filters. The Complete Combo adds two Post-Treat fluoride filters for customers who want fluoride reduction.
Are your filters tested?
Yes. Test results are available on request. Email info@denalispring.com.
How long do the filters last?
- Carbon filters (gravity systems): each filter is rated for up to 3,000 gallons. Actual life depends on how much water you use and your water quality.
- Shower filters: up to 6 months with normal household use. Our 18-month kits include the filter plus two replacements.
Replace any filter sooner if flow slows noticeably or you notice a change in taste or odor.
Setup and care
Is setup difficult?
No. Gravity systems come with instructions and need no tools or plumbing. Shower filters and shower heads screw onto a standard shower arm by hand.
Where can I buy replacement filters?
Right here in our shop under Replacement Filters.
Orders and support
How do I contact customer support?
Email info@denalispring.com.
Do you offer a warranty?
Yes. Denali Spring–branded products come with a 1-year warranty. Partner-brand products are covered by their maker's policy, and we'll help you sort out any issue. If something isn't right, contact us.
Water questions
Why do people filter for PFAS?
PFAS are a group of man-made chemicals that break down very slowly and can build up in the environment and the body, which is why many people choose to filter their drinking water.
Do your filters reduce fluoride?
Yes, with the Post-Treat fluoride filters, which are designed specifically for fluoride reduction. They come as a 2-pack, are included in the Complete Combo systems, and are sold separately as an add-on for the standard systems.